[TMA] Make Meaningful Metrics
In this newsletter:
* Metrics is a craft, not a science
* A business + design journey
* Design Leadership Demystified masterclass, May 21
Whither UX Research?
A few years ago, we interviewed Jen Cardello for Finding Our Way, and she shared that her team (UX Research)
On the (f)utility of design maturity models
Thesis
Design maturity models are oversimplified frameworks that mask the necessary nuance to understand and develop an organization's
New masterclass: "From Ladder to Trellis: Flexible Career Architectures for UX Teams"
Since I've become independent, perhaps the most common request of my time is helping companies develop good career